iPlayer for Nintendo Platform

Challenge

Architect an integrated version of the BBC iPlayer for the Nintendo platform. Modularised so that it could be used across the Nintendo estate.

Our approach

We carried out UX discovery and research on the current BBC iPlayer software capabilities and libraries. We also explored the Nintendo OS and technology platform to assess the security, communications, display, controls and data storage factors.

We interviewed engineers and users on both the BBC iPlayer and the Nintendo gaming platforms to understand mental models, needs and use cases. We created user types and user journeys to assess technical and user feasibility and tested these with the engineers.We created functional prototypes to test with users and gathered thematic insights, iterating through technical and functional improvements until we had a deliverable, workable, functional prototype for the development team. We tested the prototype on the Nintendo platform with Nintendo’s help.

We created user story backlog items from the usability tests and the use cases.

Outcomes

We delivered a full UX research report and a comprehensive functional prototype that addressed all happy and unhappy path user journeys elegantly.

We delivered a full set of functional user stories with acceptance tests for development in to the Agile backlog.

Benefits

The BBC iPlayer for the Nintendo platform launched on time with no issues and very positive user feedback.

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